Effective Date: 3rd Nov 2025 

This Website is owned and operated by: 

Registered Office:​

 942, Krisp IT Park,​

 Kelambakkam - Vandalur Road,​

 Kizhakottaiyur Village, Pudupakkam,​

 Chengalpattu District, Tamil Nadu – 600127, India 

Aadai is an online retailer of apparel and by placing an order on our Website, you agree to purchase the products selected and pay the applicable charges. 

Use of the Website is permitted only to persons: 

● 18 years of age or above, or 

● Under supervision of a parent/guardian 

You must not use this Website for fraudulent or unlawful purposes. 

When you create an account, you agree that: 

● All information provided is true, accurate, and complete 

● You will safeguard your login credentials 

● You are responsible for all activities under your account 

We reserve the right to refuse service, suspend, or terminate accounts at our discretion. 

Your use of our Website is governed by our Privacy Policy, which outlines how we collect, store, and use your information. 

● Product images are for reference; colour variations may occur due to device screens/lighting 

● Measurements are approximate 

● Prices are subject to change without notice 

● In case of pricing errors, we reserve the right to cancel orders and refund payments. 

We accept major online payment methods such as: 

● Debit/Credit Cards 

● UPI 

● Net Banking 

● Wallets 

● Cash on Delivery (where available)* 

Orders will be processed only after successful payment confirmation. 

COD may require a non-refundable confirmation fee if enabled. 

Delivery timelines vary by location. Estimated dates are provided at checkout but may change due to unavoidable circumstances. 

Multiple-item orders may arrive in separate deliveries. 

Full policy: Shipping & Delivery Policy 

Returns/exchanges are accepted as per our Return & Exchange Policy.​Refunds will be processed in accordance with the Cancellation & Refund Policy. 

Aadai ships internationally.​

By ordering from outside India, you agree that: 

● All orders are processed through this Website 

● Indian laws apply to all transactions and disputes 

● Jurisdiction is Chennai, Tamil Nadu, India 

All content on the Website — trademarks, logos, images, text, graphics, and software — belongs to Aadai Pvt Ltd. 

Unauthorized use, reproduction, or distribution is prohibited. 

The Website may contain links to third-party sites.​
Aadai is not responsible for their content, privacy practices, or services. 

You agree to indemnify and hold Aadai, its employees, directors, and affiliates harmless from claims arising due to: 

● Violation of these Terms 

● Misuse of Website or products 

● Infringement of third-party rights 

Aadai may suspend or terminate your access if you violate these Terms or applicable policies.​

You remain responsible for all dues backed by valid orders. 

These Terms are governed by the laws of India.​

Any dispute arising shall fall under the exclusive jurisdiction of courts in: 

Chennai, Tamil Nadu, India 

For queries regarding these Terms of Use: 

Aadai Private Limited​

 📧 Email: support@aadai.com​

 📍 Address: 942, Krisp IT Park, Kelambakkam-Vandalur Road,​ Kizhakottaiyur Village, Pudupakkam,​

     Chengalpattu District, Tamil Nadu – 600127